Cloud Engineer

CDW

MARCH 2023 - Current

• Engineered and deployed cloud solutions on AWS, Azure, and GCP to meet business requirements.
• Automated cloud infrastructure provisioning and management using Terraform and Ansible.
• Implemented CI/CD pipelines to streamline software development and deployment.
• Optimized cloud costs and performance through continuous monitoring and analysis.
• Collaborated with development teams to containerize applications and deploy them on Kubernetes.

Solutions Analyst

EZE Software

JUNE 2022 - MARCH 2023

• Troubleshot and resolved complex technical issues, demonstrating analytical and problem-solving skills.
• Maintained relational databases to write SQL queries for client’s trading activity and other data driven deliverables.
• Served as the critical point of contact for 160 clients on day-to-day inquiries related to Eze’s OMS.

Help Desk Technician

Smith Village

FEB. 2021 - JUNE 2022

• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Configure and deploy windows PCs, Apple and Android tablets, VoIP and analog phones, printers, cameras, and access points.
• Provide technical support regarding computer software or hardware operation to resolve problems.
• Running cable and ensuring proper cable management is being enforced.
• Thoroughly documenting all issues encountered, actions taken to resolve the issues and all outcomes stemming from actions taken.

Part Time Twlight Supervisor

UPS

SEPT. 2020 - FEB. 2021

• Train employees on how to efficiently complete their job.
• Ensure all 10 trailers are clean and prepped for the shift.
• Aide my employees in determining and meeting production goals.
• Using time management to assist in hitting production goals
• Reinforce both company and safety guidelines for up to 15 employees.
• Keep constant documentation of changes in work area conditions.
• Ensure that all employees are compensated for their time and effort.

Server

Ja Grill

JUNE 2019 - SEPT. 2020

• Educating customers on various Caribbean cuisines.
• Providing superb customer service through memorization of 100+ items.
• Guiding patrons choose a mixed drink or a rum from across the globe
• Utilizing time management to ensure timely service to our patrons.
• Effectively communicating special orders(i.e. Allergies, children)

Schools

Governors State Univesity

Bachelors of Science

Computer Science