Cloud Engineer
Normal, IL
+1(708)-856-5828
Skills & Software
Cloud Computing
Cloud Architecture
Cloud Storage
Data engineering
Zoom
Agile Methodology
AWS(S3 and Route 53)
Access it!
Mitel MiVoice Business
Netsmart MyUnity & Adaxes
Certifications
Google Professional Cloud Architect
Google Associate Cloud Engineer
Scrum Fundamentals Certified
AWS Ceritified Cloud Pracitioner
Six Sigma Yellow badge
Languages
HTML5
CSS
Python
Java
Work Experience
Sr. Cloud Analyst
CDW
MARCH 2023 - Current
- Analyzed and interpreted complex data sets using Google Cloud Platform (GCP) tools to derive actionable insights and recommendations for clients.
- Collaborated with cross-functional teams to design, implement, and optimize cloud-based solutions leveraging GCP services to meet client's business needs and objectives.
- Conducted assessments and provided expertise in configuring, deploying, and managing cloud infrastructure, ensuring scalability, security, and cost-effectiveness within the GCP environment.
- Utilized monitoring and reporting tools within Google Cloud to track system performance, troubleshoot issues, and suggest continuous improvements for efficiency and reliability.
- Developed and delivered comprehensive documentation, including technical reports and presentations, outlining GCP architecture, strategies, and best practices for clients' understanding and reference.
Solutions Analyst
EZE Software
JUNE 2022 - MARCH 2023
- Collaborated with clients to understand their business requirements and translate them into functional specifications and solution designs within EZEsoftware's suite of products.
- Conducted thorough analysis of existing systems and processes, identifying areas for improvement and recommending innovative solutions to optimize workflows and enhance operational efficiency.
- Acted as a liaison between clients and internal development teams, facilitating communication to ensure the successful implementation and customization of EZEsoftware solutions tailored to client needs.
- Provided comprehensive training and support to end-users, enabling them to effectively utilize and maximize the capabilities of the software, fostering client satisfaction and retention.
- Contributed to the continuous enhancement of product offerings by providing valuable feedback, participating in product testing, and offering insights based on client interactions to drive product improvement initiatives at EZEsoftware.
Help Desk Technician
Smith Village
FEB. 2021 - JUNE 2022
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Configure and deploy windows PCs, Apple and Android tablets, VoIP and analog phones, printers, cameras, and access points.
- Provide technical support regarding computer software or hardware operation to resolve problems.
- Running cable and ensuring proper cable management is being enforced.
- Thoroughly documenting all issues encountered, actions taken to resolve the issues and all outcomes stemming from actions taken.
Part Time Twlight Supervisor
UPS
SEPT. 2020 - FEB. 2021
- Train employees on how to efficiently complete their job.
- Ensure all 10 trailers are clean and prepped for the shift.
- Aide my employees in determining and meeting production goals.
- Using time management to assist in hitting production goals
- Reinforce both company and safety guidelines for up to 15 employees.
- Keep constant documentation of changes in work area conditions.
- Ensure that all employees are compensated for their time and effort.
Server
Ja Grill
JUNE 2019 - SEPT. 2020
- Educating customers on various Caribbean cuisines.
- Providing superb customer service through memorization of 100+ items.
- Guiding patrons choose a mixed drink or a rum from across the globe
- Utilizing time management to ensure timely service to our patrons.
- Effectively communicating special orders(i.e. Allergies, children)
Education
Schools
Governors State Univesity
Bachelors of Science
Computer Science